Planner Subscription FAQs

Subscriptions ship between the 7th-15th of each month.

Of course! You can visit the Manage Subscription link in your account to make changes to your subscription. Please note that once a subscription charge has processed, it cannot be modified, but you can always update future subscriptions.

If you change your subscription size or type, please be aware that any grandfathered pricing will no longer apply, and your subscription will be updated to the current pricing.

Changing future subscription information can be done by the last day of the month. Once you are charged for the month, we have to make any changes (including updating addresses) for you.

Contact us if you need more help.

Yes, you have until the last day of the month to skip the next charge date.

Unfortunately subscriptions are non-refundable/non-returnable.

Any country we ship to is eligible to subscribe.

Please note, our subscription frequently features items that are date sensitive. International shipping can take extra time due to customs. Please be aware of this when you subscribe.

Should you be charged any customs or VAT fees, these are your responsibility. We do not refund for these fees.

Unfortunately, our subscription box is currently only available in discbound sizes: Mini, Junior, Classic, and Letter.

You can add products to your first subscription only, but they will not ship until your box ships. Subscription boxes ship out 7th - 15th of every month.