Regular orders process in about 3-5 business days. During events or especially busy times you can expect up to 7-10 business days before your order ships. Once your order ships, the shipping time will depend on the speed you choose at checkout. For fastest delivery, we recommend FedEx shipping.

Subscription boxes that charge between the 1st and 10th with ship by the 15th. Subscriptions that are signed up after that will ship in our normal 3 to 5 business days. Example: If you subscribe to the box on April 6th your order will ship by the 15th. If you subscribe on April 20th, your order will ship within 3 to 5 business days.

Our shop is closed most national holidays, just like the postal service, and so we don't ship those days.

We love our military. Thank you for your service.

Overseas military always get free shipping.

We can usually tell quickly if the package is lost, or just moving slowly. If your package hasn't moved in over a week for US customers or in four weeks for international customers please contact us →.

If your order says delivered but didn't arrive: First, we recommend looking around your home, on surfaces, under your door mat, or in the back of your mailbox. Packages are rarely truly lost and more often than not, simply brought in by a helpful family member.

Occasionally a package will be delivered to a neighbor by accident, and for this reason, we suggest waiting 24-48 hours before we worry the package is gone forever. Most neighbors are wonderful and bring the mis-delivered package to your home or give it back to the mail carrier for re-delivery.

That didn't solve the issue? We offer shipping insurance that covers packages that are lost/stolen/damaged in transit. Please contact us here. →

Orders ship in about 3 to 5 business days in most cases. Transit time is additional and will depend on your location and the method of shipping you chose.

You can track your shipping in your account →.

We accept returns of new/unused/unopened products if returned within 30 days of receipt.

Items that are not returnable:

• Subscription Boxes
• Digital Products
• Used/open Products
• Gift Cards
• Mystery Boxes
• Last Chance/Clearance Items

See our entire returns policy here →.

Please note that our return policy does not apply to errors on our part. Contact us → so we can make it right.

We'd love to help. Simply visit our contact us page here→.

We’re excited to announce that we now offer worldwide shipping! If your address can be put into the shipping field at checkout then we ship to you.

Please note that international orders may be subject to VAT, tariffs, and other customs fees, which will usually be charged directly to you on regular orders. While our system attempts to be accurate as possible, any undercharged VAT or customs fees are your responsibility. We do not accept returns due to failure to pay these fees.

We do NOT prepay any customs fees on your behalf for subscriptions. These are your responsibilty upon arrival.

Please note that international orders may be subject to VAT, tariffs, and other customs fees, which will usually be charged directly to you on regular orders. While our system attempts to be accurate as possible, any undercharged VAT or customs fees are your responsibility. We do not accept returns due to failure to pay these fees.

We do NOT prepay any customs fees on your behalf for subscriptions. These are your responsibilty upon arrival.

Shipping times can vary greatly depending on the time of the year. We ship orders out in about 3-5 business days, however transit time is additional and for international orders can vary from 1 to 4 weeks depending on your location and the time of year.