Shipping policy

We ship all packages as securely and safely as possible. This means that your packages are tightly packed. Please do not use box cutters or blades to open them.


Janes Agenda Shipping Time

All orders are processed and ship out in three to five business days. We DO NOT ship on postal/banking holidays or weekends, this time is additional.

Transit time is separate and in addition to processing time.

International order transit time will vary greatly and cannot be helped.


Please be aware that shipping time is in addition to our processing time. 

  • Economy Shipping - $6.95  While the least expensive option, this is also the slowest. Please allow 5 to 10 business days for delivery after production. You will receive a tracking number.
  • FedEx Shipping 2 Day- $12.95 (FedEx is the safest option, and our recommended choice, arrives in up to two business days from shipment date.) FedEx shipping is excluded from P.O. Boxes.
  • OVERSEAS MILITARY SHIP FREE.
  • FedEx International Ground - $24.95 We are only shipping internationally to Canada at this time.  Please note that there will most likely be VAT/customs import fees. These will be your responsibility. 

 military

As the wife of a disabled veteran of the United States Marine Corps, I thank you for your service. Overseas military always get free shipping.

 

 

  • We do not reimburse for customs, VAT, or other import fees. Please be aware that these are your responsibility and educate yourself on what potential fees could be charged before you order. We will not alter the packing slip or label to avoid these fees. This is highly illegal, please do not ask.
  • International shipping transit times can vary greatly. Please expect delays. We recommend assuming 2 - 3 weeks transit time at minimum for any overseas shipping. Canadian customers are generally seeing faster transit times.
  • All sales international are FINAL. No refunds, exchanges, or returns, are available for international customers at this time, once shipped we have no control over the outcome.